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Why customised backoffice development?

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do you want to automate your organisation's internal processes?

Having control of a company's internal processes is no easy task. For an organisation to function and evolve properly, it is essential to have well-defined and automated processes, especially for managing the daily tasks of teams.

This is what the back office was created for. Back office operations are vital to the success of businesses, enabling greater efficiency in management and the delivery of better customer service. However, upgrading back office systems to meet the demands of a rapidly changing business environment can be complicated and time-consuming.

This is where bespoke back office development comes in. Want to know how it works and why it is so important for your business?

What is custom backoffice development?

The backoffice is part of the administrative area of a company. In this case, it is the area in charge of making sure that everything works correctly, taking care of the main tasks and optimising the organisation's processes.

Custom software development is the process of creating a customised computer programme to meet the specific needs of a client. It can be a mobile application, a web application, an operating system, etc. In any case, custom software development will result in a system that adapts to you and not the other way around. In this process, a team of programming engineers is in charge of compiling all the details that your company demands in order to provide the best solution.

In short, when we talk about customised bakcoffice development, we are referring to the process of creating a customised computer programme with the aim of facilitating day-to-day tasks and optimising the internal processes of a company. It focuses on the internal management of a company, not its clients, and includes aspects such as IT, human resources, accounting and finance.

Characteristics of custom software development

Besides the obvious fact that it is bespoke software, it also has other key features:

  • Ease of use: A bespoke software development is always preceded by its ease of use. Good bespoke software is intuitive, with a minimal learning curve and no training required for employees.
  • Security: Well-designed custom software can offer higher levels of security than conventional software and is also less lucrative for cyber criminals, who prefer to focus their energies on conventional software.
  • Easy integration with existing systems: Bespoke software links most of the company's systems to an interconnected platform that can store and leverage information. It works in a similar way to CRM integrations with sales teams.
  • Automation: This is a key attribute of any bespoke software solution. In addition to manual and repetitive tasks, the software can automate tasks such as supply chain management, forecasting, purchasing or invoice generation.
  • Scalability: Bespoke software offers a great advantage in terms of flexibility and scalability. It can be easily modified to better adapt to the business environment.

These features are what make all the benefits of customised back office software development possible for companies.

5 advantages of custom backoffice development

Knowing the advantages of custom software development can help you make the right decisions for you and your business.

  • Unique solution

The biggest reason to develop a custom backoffice is that your company will be the sole owner of the solution, a solution designed by and for your organisation's needs.

  • Increased security

A custom backoffice can offer a higher level of security than standard software. With custom software development, you can apply specific security measures to protect your information and all your sensitive data.

  • Adaptable and scalable

The bespoke backoffice can be created to accommodate the growth and scalability of a business. As the business expands, the software can adapt and grow, avoiding the need to continually review systems and processes.

  • Competitive advantage

By implementing a bespoke back office, companies can gain a competitive advantage by differentiating themselves with unique features and functionality that set them apart from the competition.

  • Cost reduction

Bespoke software can be designed to help companies reduce costs by automating tasks, streamlining processes, improving data and customer management, and more.

  • Greater control

A customised backoffice allows you to make changes when and how you want. By designing customised software, you are in charge of making decisions about new updates and features. You don't have to wait for new versions to be released to add new features to your programme.

  • Management and monitoring

The backoffice allows you to manage and keep track of all your company's tasks so that you can improve processes and obtain an accelerated return on your organisation's resources.

Signs that your company needs a customised software solution

Implementing new software is a serious investment for an organisation. When it comes time to purchase new software, managers may be torn between buying a standard product or a customised solution. Here are some signs that may highlight the need to develop a customised back office:

  • Frequent productivity bumps

Increasing productivity helps to increase a company's profitability. As you analyse your company's processes, you will find places where tasks are stagnating. In the vast majority of cases, this involves manual data entry or other repetitive tasks. Backoffice developers can analyse this situation and smooth out these bumps.

  • Missed opportunities

Delays in business processes are much more than a nuisance. Errors and lost data can cost you lost customers, which can severely affect your organisation. In this case, transforming your organisation's internal processes and bringing in experts is a must for your company if you want to prevent these problems from happening again.

  • Potential for growth

When companies invest in software, they expect their programmes to remain relevant for a number of years. However, as a company grows, its software requirements expand. A basic definition of a customised back office includes expandability and flexibility. If your organisation is growing, you need customised software that can grow with it.

Bottom line

It doesn't matter what industry you operate in, because every company is unique, even within the same industry, so it's often best to avoid standard software systems. If you've come this far, it's probably because those programs don't work for you.

Ask Occam for a consultancy, and find out if a customised back-office development is what your company really needs to be successful.

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