have you ever heard of user experience, what does it sound like, what are you doing to improve it in your company, how would you like to change it?
Interaction, product and brand are three concepts closely related to user experience. The interaction with a product marks the experience that the internet user will take with him forever. He will remember you according to his degree of satisfaction, so try to take care of every detail.
Let's say that this time the tool is a mobile application, which in turn will be used by the customer to interact with the company. What do you think will change from this moment on?
let's tell you!
What mobile Apps have to do with user experience
Call them customers or call them users, but call them. At the end of the day, they are the ones who give your company play. They are the link that allows you to go up. The icing on the cake. Mobile applications have a lot to do with the experience that users have with companies, and do you know why?
It turns out that all brands generate a user experience by the simple fact that users interact with their products or services. The problem comes when we confuse user experience with usability. Don't fall into temptation!
All factors and elements related to interaction, products and services influence the user experience. Mobile applications are for many companies the place through which they establish most of their communications with the customer. Therefore, we dare to speak of the existence of a relationship between the two.
what happens when your application is usable but does not generate a good user experience, and when the opposite is true?
A usable product with a great user experience
This is par excellence the best option, but achieving it becomes a hard work for some companies. If they reach this level, they will be generating successful, notorious, unequalled experiences and with a projection that will translate into profits. Companies base their applications on the needs of customers, on attention and on quality service. That is why they focus their experiences on emotional aspects.
User experience is not just any old thing, but an ideal way to gain a broader perspective on the use and consumption of corporate applications.
can we say that this phenomenon takes into consideration the emotional behaviour of the user? Think about it..
what does my app need to have to improve the user experience?
Brands manage to improve the user experience through corporate Apps because they receive instant and closer attention, which influences the trust they place in them. However, for this to happen, it is not enough to create just any app; it must have a design in line with the values of the company, summarise and integrate the most important aspects, simplify the forms, work on the loading speed, avoid storing personal data, comply with the current regulations on the subject(RGPD), and carry out a prior usability test.
do you feel ready to improve the users' practice with your business?
Hundreds of people are out there waiting to enjoy a unique experience with your products and services. You can be more competitive and attract as many customers as you want, because you are the driver of your brand's vehicle.
Create your App, but do it professionally.
